Vision, Mission, Strategy and Scope

The eThekwini Electricity Department is the licensed electricity distributor of the eThekwini Municipality, on the east coast of South Africa.

We purchase approximately 11 000 gWh of power annually from Eskom at 275 000 volts. eThekwini Electricity transforms and redistributes this power to approximately 630 000 customers, ranging from the large sophisticated customer supplied at 132 000 volts, to the rural and peri-urban informal communities supplied at 230V.

Approximately 30% of our energy sold is consumed by our residential sectors, and the remaining 70% to our business customers.

EThekwini Electricity operates under the Electricity Regulation Act of 2006. Its policies are determined by the eThekwini Municipality and the National Energy Regulator of South Africa (NERSA).

Our Vision

EThekwini Electricity - a leader in electricity distribution providing energy for the future.

Our Mission

To provide electricity, public lighting and other energy services that satisfy our customers and community whilst maintaining sound business principles.

Strategy

To develop the Electricity Unit as an undertaking that maximises the value of its electricity supplies and makes effective use of all its resources.

Scope

EThekwini Electricity supplies more than 630 000 customers in an area covering nearly 2 000 square kilometres. This encompasses the area of the eThekwini Metropolitan Region and some adjacent areas. Electricity for the main supply to the Metro Region is purchased at 275 000 volts from Eskom at three in-feed points, feeding to four in-feed substations.

EThekwini Electricity also purchases electricity from Eskom for Tongaat, Winkelspruit, Mpumalanga and Magabeni. From these points it is transmitted and distributed for use by the full spectrum of customers ranging from the large, industrial and commercial sector to the residential communities. EThekwini Electricity purchases just over 5% of the total energy generated by Eskom. EThekwini Electricity operates under the Electricity Regulation Act, 2006. Its policies are determined by the Metropolitan Council of Durban and the National Energy Regulator of South Africa (NERSA).